Attention to all PoetBay members, your tech team needs your help in their investigation to quickly resolve a technical issue.




[Jan 06 2013] - PoetBay Private messages issue

 

Issue resolved Jan 10 2013.  Thank you to all members who provided information!

 

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Hi everyone,

 

It has come to our attention that a few of you have been experiencing problems sending private messages on the website whereby the recipients of your messages received them with no words.

 

In order to help us narrow down the possible source of what the problem may be, we need the following information from those who have been experiencing this difficulty:

 

1.  Web browser name (ex.: Internet Explorer, Firefox, etc.)

2.  Web browser version number (ex.:  Internet Explorer 9, etc.)

3.  Operating system (ex.:  Windows, Mac, etc.)

4.  Device used (ex.: Computer, iPad, cell phone, etc.)

 

If you are a sender whose private messages have been affected, please send this information by email to :  poetbay@poetbay.com (Subject line :  Private messages).

 

If you are a recipient of such a private message, please let us know the PoetBay author name of the sender below in the comment section of this post. 

 

Thanks very much.

 

Sincerely,

 

Isabelle

 





Diary by Editorial Team The PoetBay support member heart!
Read 478 times
Written on 2013-01-06 at 00:31

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